totolink Platform Privacy Notice
This page describes what we collect when you use totolink and how we keep that data protected. We at totolink are committed to transparency about your information and your rights.
When you open an account or use our platform, we collect personal data necessary to verify your identity, process your deposits and withdrawals, and deliver our service in compliance with applicable law. Our approach is to collect only what we need, store it securely, and never sell it to third parties for marketing.
Our services are available only where local law permits. If you are in a jurisdiction where we do not operate, we do not collect your data and cannot process your account.
What We Collect and How We Use It
We collect your email address, full name, date of birth, and government-issued identification when you register on totolink. This information is required to verify your identity and comply with anti-money-laundering regulations. We also collect your phone number and residential address for account recovery and compliance verification.
When you deposit funds via DANAe-walletmobile bankinglocal paymentonline paymente-walletmobile bankinglocal paymentonline paymentor e-walletwe collect transaction records and payment metadata. These records are retained to reconcile your account balance, process withdrawals, and detect fraud. We do not store your full payment credentials—payment processors handle that encryption themselves.
Our servers log your IP address, device type, browser version, and session duration. We use these logs to detect unauthorized access attempts, investigate account security issues, and improve platform performance. If you access totolink from Jakarta, Surabaya, Bandung, Medan, or Semarang, your location data may be recorded for service routing and compliance purposes.
Account Activity and Wagering Records
We retain records of every market you view on totolink—whether football fixtures like Liga 1, Piala Indonesia, or Piala AFF, or live-dealer games like blackjack and roulette. We keep your betting history, settlement records, and account balance snapshots. These records are used to calculate your tier status, track promotional eligibility, and respond to disputes.
Our totolink tier system awards progression based on deposit volume and account age. We never sell this data to marketing agencies or other commercial entities. If you request account closure, we retain minimal data (transaction summary, final balance) for regulatory periods and then delete the rest.
We do not share your personal data with third parties except where required by law or to process your deposits and withdrawals.
Your Rights and Our Obligations on totolink
You have the right to access, correct, or delete your personal data held by us. To request access, contact our support team in English or your local language. We respond to verified deletion requests within standard processing windows, subject to legal retention obligations.
Our totolink platform uses cookies and local storage to maintain your session and remember your language preference. Functional cookies are required for the platform to work; you can disable them, but the platform may not function properly. We do not use third-party tracking cookies for behavioral advertising.
Data Storage and Third-Party Processors
We store your data on encrypted servers located outside your jurisdiction. These servers are maintained by infrastructure providers bound by data-processing agreements. We audit these providers annually to ensure compliance. If our data processors experience a breach, we notify affected users within applicable timeframes.
Payment processors like DANA, e-wallet, mobile banking, and local payment maintain their own privacy policies; we recommend you review them. We do not control how these companies store or use your payment details beyond what is necessary to complete your transaction on totolink.
Contact and Policy Updates
If you have questions about this privacy notice or wish to exercise your data rights, contact our support team via email. We review and update this policy periodically; changes take effect 30 days after publication. Continued use of totolink after policy changes indicates your acceptance of the new terms.
We do not send marketing emails without your explicit consent. You may unsubscribe from promotional communications at any time via your account settings or by contacting support. Our commitment is to operate totolink with respect for your privacy and clear communication about how your data is used.